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Standards

A shared name only means somethingif it means the same thing everywhere.

A shared name only means something if it means the same thing everywhere. These are the things a location does not get to change.

Brand standards

The rules a location does not get to change

The service line

The three films and the vehicles we take. A location does not add services or take work outside the line.

Published pricing

The standard price is the standard price. A location does not discount it, negotiate it, or quote around it.

Honesty about condition

A customer is told what their paint will and will not look like before they pay, including when the answer costs us the job.

Own work only

A location shows photographs of cars it wrapped. Not stock imagery, not renders, not another shop’s work.

Visual identity

Logo, type, color and photographic treatment are fixed. Signage, vehicle graphics and print follow the same rules.

How we talk

Plain, specific, no superlatives we cannot support. If a claim needs a number behind it, it needs a real one.

One Vehicle. One Team. One Standard.

A location works one vehicle through the bay, with one team on it, to one standard. It is the opposite of a high-volume shop where several cars sit part-finished waiting for whoever is free — which is how a car ends up on a lift for three weeks and how two cars leave the same shop looking different.

It is also a constraint, and it is meant to be: it caps how many vehicles a location can take, and a location is expected to turn work away rather than break it.

No unauthorized subcontracting

A franchisee may not outsource TeslaWrapper installations to installers we have not approved. The name on the door is a statement about who touched the car, and a customer who is told they are getting this standard and gets somebody else’s has been misled — whatever the finish looks like.

Documentation

Photographic documentation, every vehiclePlanned — does not exist yet

Standardized before, during and after documentation on every car, at every location. Not a sample, not the interesting ones — every vehicle.

What the documentation is for

Customer protectionRunning today

The condition the car arrived in is recorded before anything is touched, so a pre-existing mark is never an argument.

Franchise accountabilityRunning today

A location’s work can be reviewed without waiting for a complaint to arrive.

Warranty evidenceRunning today

A claim is investigated from the record of what was installed and how, rather than from memory.

Training materialRunning today

Real failures and real recoveries, which is the only kind worth teaching from.

Marketing contentRunning today

Every published photograph is of a car we wrapped. The documentation is where they come from.

A central quality recordPlanned — does not exist yet

One place where the work of every location can be compared against the same standard.

Customer experience

The customer experience is not optional

The same chain at every location, in the same order. A franchisee does not get to invent their own version of it, because the thing a customer is buying from a shared name is that the experience does not depend on which door they walked through.

The chain, from inquiry to follow-up
  1. Inquiry — Answered by a person, from the same knowledge, with the same prices.
  2. Consultation — What the car needs, what the film will and will not do, and what the paint underneath means for the result.
  3. Quote — The published price for the standard job. Not estimated, not negotiated.
  4. Deposit — A payment link for a fixed amount, tied to the service booked. Material is ordered against it.
  5. Intake — Vehicle identified, condition recorded, every panel photographed, expectations agreed in writing.
  6. Installation — One car, one team, the documented method.
  7. Quality control — The same inspection, with the same photographic evidence, before anyone is called.
  8. Delivery — A walk-around against the intake record, and aftercare instructions handed over rather than emailed later.
  9. Warranty — Registered at delivery, on the terms the customer pages state and no others.
  10. Follow-up — Contact after the car has been lived with, and feedback collected centrally rather than by each location grading itself.

Quality control

Consistency between locations is the only thing a customer is actually buying from a shared brand. It is enforced, not hoped for.

How consistency is enforced, control by control

Intake documentation

Every vehicle photographed and its condition recorded before work begins, reviewed with the customer.

A fixed inspection

The same set of checks before every handover, at every location.

Handover walk

The car is walked with the customer against the intake record.

Workmanship commitment

A stated workmanship period, honored the same way in every location.

Periodic review

Locations are reviewed against the standard, including work sampling. A location that will not hold the standard does not keep the name.

Customer feedback

Collected centrally rather than by each location grading itself.

The inspection, in full

13 checks across before, during and after. 7 require a photograph to close.

Every check, named
  • Intake photographs completephoto required
  • Existing condition recorded and reviewed with customer
  • Surface preparation completephoto required
  • Material brand, series and color verified against the order
  • Panel work photographed in progressphoto required
  • Post-heat completed on all stretched areas
  • Edges and tucks inspectedphoto required
  • Seams inspectedphoto required
  • Complex contours inspectedphoto required
  • Fittings undisturbed and edges finished
  • Vehicle clean, no adhesive or debris
  • Completed photographs takenphoto required
  • Customer walk-around against intake record
Method

The written procedure

Four stages. What matters is not only what is done but what is recorded — a procedure nobody documents is a procedure nobody can audit.

The four stages, step by step

Vehicle intake

  • Identify the vehicle
  • Record existing condition
  • Photograph on arrival
  • Agree expectations with the customer

Preparation

  • Wash and dry
  • Decontaminate the surface
  • Edge and fitting preparation
  • Prepare material

Installation

  • Plan the panels
  • Apply material
  • Heat and post-heat
  • Edges, seams and difficult areas

Finalization

  • Fittings and edges checked
  • Quality inspection
  • Photograph completed work
  • Customer approval
  • Delivery and aftercare
Materials

TeslaWrapper Approved Material

Four material classes, kept separate because they behave differently, cost differently and are warranted differently.

The approved products, by class

Standard vinyl — 3M

  • 3M Wrap Film Series 2080

Standard vinyl — Avery Dennison

  • Avery Dennison SW900

Protection Wrap Film — 3M PWF

  • 3M Protection Wrap Film

Chrome wrap film — Avery Dennison

  • Avery Dennison SF100 Conform Chrome

Approved materials only

Locations install 3M, Avery Dennison and other specifically approved materials, and nothing else. No bargain vinyl, no unlisted import film, no substituting a cheaper series because a customer is price-sensitive — the substitution is invisible on the day and obvious in two years.

A purchasing system for approved materialPlanned — does not exist yet

Ordering approved film through a system rather than each location sourcing its own, so what went on a car is traceable to a product and a lot.

4 approved products across the four classes today.

Installers

TeslaWrapper Certified Installer

Our own assessment of installation quality, across 16 categories.

  • Surface preparation
  • Material handling
  • Stretch control
  • Heat management
  • Squeegee technique
  • Edge finishing
  • Seams
  • Bumpers
  • Mirrors
  • Complex contours
  • Panel alignment
  • Trim
  • Edge and fitting finishing
  • Cleanliness
  • Final appearance
  • Consistency
Warranty

Two different promises

Who provides each one, and what each excludes

Material warranty

Provided by: Film manufacturer

  • Terms are set by the manufacturer, not by us
  • Varies by film series and color

Installation workmanship

Provided by: TeslaWrapper location

  • Damage from impact, abrasion or accident
  • Damage from improper washing or chemicals
  • Pre-existing paint conditions documented at intake
  • Film removed or altered by a third party

Periods are set by the business and by the film manufacturers, and are stated on the customer-facing pages rather than invented here.

Property

A professional studio is required.

Every franchisee must operate from an approved commercial studio of at least 900 square feet of usable commercial unit space, with sufficient dimensions, access and clearance to safely accommodate the Tesla vehicles they are approved to service.

900 square feet is a starting requirement, not automatic approval. The actual unit has to be inspected and approved by TeslaWrapper before a franchisee signs for it or opens in it.

The figure is usable commercial unit space. Gross or rentable area on a lease is a different measurement and does not satisfy it — columns, mechanical rooms, a mezzanine you cannot park under and common-area loading all come out before the number is compared against this one.

What a franchised location may not be

  • The franchisee’s home — A franchised location is a commercial premises a customer can be received at. A home is not one, whatever its size, and the insurance, zoning and permitted-use position of running a vehicle shop out of it is not something we can approve.
  • A residential garage — The same answer, and the one most often argued with. Our own mobile service installs in private residential garages — that is a visit to a customer’s property, not a location operating under this name.
  • A driveway — Film does not go on outdoors. A driveway cannot hold the film’s working temperature, cannot be kept clean enough, and cannot store a customer’s car securely overnight.
  • An unapproved storage unit — Access hours, power, lighting, climate and the landlord’s permitted use are all wrong by default. A storage facility is not disqualified by its name — it is disqualified until a specific unit has been submitted and approved like any other.
  • An unapproved shared workshop — Sharing a floor with work we do not control means contamination we cannot trace and a customer vehicle we cannot account for. A shared space can be submitted; it cannot be assumed.
  • A mobile-only setup with no approved permanent commercial studio — A franchise is a place. Without an approved permanent studio there is nowhere to inspect, nowhere to hold a car for three days, and nothing for a customer to walk into.
The franchisor's own operation

The franchisor’s pilot operation is not the franchise standard

Raoul’s current pilot operation must be distinguished from the future franchise standard. The franchisor’s early-stage operations do not establish the rules for franchisees: TeslaWrapper today works mobile, installs in customers’ own residential garages and travels to projects in other states, and a franchisee may do none of those things. A franchised location operates from an approved commercial studio of at least 900 square feet of usable commercial unit space, and the home, residential garage, driveway, unapproved storage unit, unapproved shared workshop and mobile-only setups listed above are not permitted for a franchised location whatever the franchisor’s own operation looks like today.

What the pilot actually does

  • Works from one bay in Ashburn, Virginia, owner-operated.
  • Travels to customers and installs in private residential garages under the mobile service.
  • Flies to projects in other states, working from space rented for the trip.

A franchise standard exists so that a customer gets the same thing at every location, from people who did not build the brand and are not the person the customer is trusting. The pilot is one installer who owns it. That is not a precedent, and it is not an exemption anyone else inherits.

What the floor implies

What 900 square feet is, and is not

At the clearance this site already publishes — three to five feet clear on every side — one bay sized for the largest vehicle we wrap takes between about a third and a little over half of a 900 square foot unit, and the rest covers film storage, tools, consumables, a consultation area and customer access. That is a single-bay studio. Two cars worked at once does not fit: at the top of the published clearance range two bays alone exceed the whole unit, before any storage, circulation or customer space is counted at all.

A franchisee planning two simultaneous bays, a body-kit program or regular Cybertruck work should be looking at a larger unit, and the premises evaluation treats that as a question about the unit rather than something to be discovered after the lease is signed.

  • One bay for the largest approved vehicle — about 352 sq ft at 3 ft clearance, about 525 sq ft at 5 ft.
  • Left for everything else — about 375 to 548 sq ft for prep, film storage, tools, circulation and customer handover.
  • Two bays at once — about 1,050 sq ft at 5 ft clearance, which is more than the whole 900 sq ft unit before any storage or circulation is counted. The unit holds 1 bay.

When a larger unit is required

A larger unit has to be evaluated where the work needs the room: Cybertruck installations, body kits, more than one bay, or complex projects that stage parts off the vehicle. Do not assume every 900 square foot unit fits every vehicle or every service — the approved model list and the approved service list are part of the premises decision, not separate from it.

  • Cybertruck work
  • Body kits
  • More than one bay
  • Complex multi-stage projects
Securing a unit

Three routes, all of them yours.

  • Lease a commercial unit — A commercial automotive or light-industrial unit, taken on a lease in the franchisee’s own name.
  • Rent under an acceptable agreement — A rental arrangement whose term, access hours, permitted use and alteration rights let the standard actually be held. An agreement that forbids signage or limits access is not an acceptable one.
  • Purchase a qualifying property — Buying a property that meets the standard. The purchase is the franchisee’s, and so is every consequence of it.
What a unit is assessed on — 11 factors

Space

  • Usable areameasurable — Floor a car and the work around it can actually occupy, measured rather than taken from the listing.
  • Length, width and clearance for the approved modelsmeasurable — The bay has to fit the longest and widest vehicle the location is approved to service, with working clearance on every side.
  • Room to open doors and work around the carjudgment — Doors, tailgate and frunk opened fully, and a person able to walk the full length of each side carrying a panel of film.

Access

  • Vehicle entry and exitjudgment — Door height and width, the approach, the turning room outside, and whether a Cybertruck can be driven in without a three-point turn in a parking lot.

Environment

  • Lightingjudgment — Even, bright and enough of it to find a defect before the customer does.
  • A clean installation environmentjudgment — Sealed, enclosed and cleanable. Dust raised anywhere in the unit ends up under film.
  • Temperature and environmental conditionsjudgment — Held inside the working range the approved films state, through a whole installation rather than on a good afternoon.
  • Electrical supply and safe equipment placementjudgment — Enough supply for heat, extraction and lighting at once, and somewhere to put the equipment that is not a trip hazard beside a wrapped panel.

Security

  • Secure vehicle storage and key controljudgment — Customer cars stay several days. Locked inside, and a recorded answer to who held the key and when.

Storage

  • Storage for film, tools, accessories and consumablesjudgment — Rolls stored flat or hung, off the floor, away from the bay, and not stacked where they will crease.

Customer

  • Customer drop-off and collectionjudgment — Somewhere a customer can arrive, hand over a car and be received that is not a corner of the work area.

A factor marked judgment is answered by a person standing in the building, not by a number on a form. An unanswered factor is an unknown, never a pass.

How a property gets approved — 8 steps, in order
  1. Identify a propertyyours — The candidate finds a commercial unit they believe fits, and approaches us before committing to it.
  2. Submit ityours — Address, floor plan, measurements, photographs and the proposed terms. Measurements rather than a listing’s square footage, and photographs of the actual floor rather than the agent’s.
  3. We evaluate itours — Fit, layout, conditions, access and brand standards, against the factors above and the models the location would be approved to service.
  4. Verify what is on the candidate’s sideyours — Zoning, permitted use, permits, insurance and the landlord’s own requirements. Our view of a unit does not override a municipality’s.
  5. Written approval, or correctionsours — A written answer either way. A refusal names the specific thing that is wrong, so a candidate can fix it or walk away rather than guess.
  6. Fit out and equipyours — Build-out, equipment, lighting, climate, security and branding to the standard — after the written approval, not in anticipation of it.
  7. Pre-opening inspectionours — Someone stands in the finished unit and checks it against what was approved.
  8. Openingours — Permitted only once every approval is in place and training is complete. Not before.
Every facility requirement, one by one

At least 900 sq ft of usable commercial unit space

An approved commercial studio, with the dimensions, access and clearance to safely hold the Tesla vehicles the location is approved to service. It is a starting requirement rather than automatic approval — the specific unit is inspected and approved before you sign for it or open.

Clean enclosed workspace

Film does not go on outdoors, and it does not go on in a dusty building. Enclosed, sealed and cleaned.

Controlled temperature

Stable through an installation. Adhesive behavior, conformability and post-heat all depend on it.

Adequate lighting

Even, bright, and enough of it to find a defect before the customer does.

Room around the vehicle

Clear working space on every side, plus a door and approach a Cybertruck fits through. Space is what people underestimate most.

Separate preparation area

Somewhere to cut and stage material away from where dust is raised.

Secure vehicle storage

Customer cars stay several days. Inside, locked, and covered by the franchisee’s own insurance.

A professional customer area

Somewhere a customer can be received that is not a corner of a workshop.

Required installation equipment

The equipment and tooling the method depends on, to the specification the standard sets.

TeslaWrapper branding

Signage and interior branding to the brand standard, fitted before opening rather than after.

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