Terms

Quotes and estimates

Nothing on this website is a binding offer or a fixed price. Requesting a quote starts a conversation; a price becomes firm only when we confirm it with you in writing for a specific vehicle and a specific scope of work.

Booking deposits

A booking deposit holds a place in our schedule. It is applied toward your project total and is not an additional fee. Paying a deposit does not by itself mean we have accepted the project — every project is still reviewed, and that review can result in us declining it.

If we decline your project after you have paid a deposit, your deposit is returned in full. You should not be out of pocket because we decided we could not deliver the work properly. See our service acceptance policy for the grounds on which a project may be declined.

When paying a deposit you must enter your Tesla model and the color you want in the Square note field. Square does not tell us what a payment is for; without that note we cannot match your deposit to a project, which delays your booking.

If you cancel a booking because you have changed your mind, we retain 5% of the deposit and return the balance — $50 on a $1,000 deposit, $150 on $3,000, $200 on $4,000. That covers the installation slot held and the work turned away for it. This applies only to a customer-initiated cancellation; where we decline a project, the full deposit is returned and nothing is retained.

The remaining balance is due at vehicle drop-off, and may be paid earlier if you prefer. Deposits are taken through Square; we never see or store your card details.

Delivery, acceptance and rework

Vehicles are inspected in daylight and walked with you before you take them. Anything identified up to and including that walk-through is corrected before delivery at no cost to you. Once a vehicle has been accepted, later rework — including changes of mind, damage and ordinary wear — is quoted for material and labor.

If the installation itself fails — an edge lifts, a seam opens, film peels because of how it was applied — we correct it at no charge for labor or material, at our shop. If you would prefer we came to you or handled it at an event, travel may carry a fee; the repair does not. Damage, road debris, third-party work and ordinary wear are not installation defects and are quoted like any other job.

This installation warranty runs for 12 months from the date you collect the vehicle. It covers the vehicle we installed on and the customer we installed it for, and it covers failures caused by the installation — lifting, seam separation, peeling, bubbling, wrinkling, and edge or alignment work that did not hold. If it is something we would have failed the car for at our own quality check, it is covered. It does not cover damage, road debris, pressure washing, work performed by anyone else, or ordinary wear, and it does not transfer with the vehicle.

A film defect is a separate matter with its own term, set by the manufacturer, and is addressed below. Nothing here limits any right you have that cannot be limited under applicable law.

A defect in the film itself is a separate matter. 3M and Avery Dennison each warrant their own material on their own terms; that warranty is between you and the manufacturer. We will provide your installation record, product and lot details and invoice to support a claim, but the claim and its remedy are the manufacturer’s. Their warranty documents are here.

Turnaround times

Where this site refers to a typical turnaround of approximately 2–7 days, that is an indication of what most projects take, not a guarantee. Actual timing depends on the vehicle and its condition, whether the job is a full or partial wrap, whether existing film has to be removed, the complexity of any custom graphics, the material and finish selected, and the overall scope. Your estimated completion time is confirmed with your quote and appointment.

Materials

We install premium wrap films from 3M and Avery Dennison. 3M™ and Avery Dennison™ are trademarks of their respective owners; references to them describe the products we install and do not imply sponsorship, endorsement, certification or partnership. Any manufacturer specification or coverage applicable to a particular film is provided to you in writing with your quote.

We buy our 3M and Avery Dennison film through Grimco, a national distributor of both brands, as full rolls purchased for our own shop. Buying through a distribution channel is what keeps a lot number traceable and a manufacturer warranty claim supportable. We do not install film supplied by the customer — see what we don’t do.

Concierge pickup and delivery

Concierge pickup and delivery is an optional service available for an additional fee. Availability and pricing depend on the pickup and delivery locations and distance, and the service is offered at our discretion. It is arranged and priced per project.

Photography

Images on this website are photographs of work carried out by Tesla Wrapper. Results vary between vehicles, films and finishes; a photograph of one vehicle is not a representation of the outcome on another.

Provided as is

Two things are expressly warranted and are not affected by anything in this section: our 12-month installation warranty set out above, and whatever the film manufacturer warrants on its own material. Subject to those two, our services and the materials we install are provided as is, and we make no other warranty, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. Vinyl and paint protection film are consumable finishes applied to a vehicle used in the world: appearance changes with time, sun, washing, road conditions and use, and no wrap is permanent.

To say it once more plainly, because disclaimers like this are usually written to be skimmed: if our installation fails inside 12 months, we fix it. This section does not take that back.

Limitation of liability

To the fullest extent permitted by law, SpaceShip Wraps, LLC is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost income, loss of use, loss of a vehicle’s availability, diminution in value, rental or substitute transportation costs, or damage to paint or clear coat that was already failing, previously repainted, previously wrapped, or otherwise compromised before we began work.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to a project is limited to the amount you actually paid us for that project.

These limits do not apply to gross negligence, willful misconduct, fraud, or bodily injury, and they do not waive any right you have that cannot be waived under applicable law. We say that plainly rather than claiming a broader release, because a clause that purports to excuse everything is generally unenforceable — and a customer is entitled to know what they are actually agreeing to.

Inquiries and responses

We read what comes in, but we do not respond to every inquiry. We are a small operation with a limited installation calendar, and we prioritize projects we can actually take on. If you have not heard back, it does not mean your vehicle is a problem — it usually means our schedule, our location or our current scope does not fit the request.

A paid deposit is different. If you have paid a deposit, you will hear from us: your project is reviewed and you get an answer either way, including a full refund if we decline it.

Website content

We keep this site accurate but do not warrant that it is complete or error-free, and it may change without notice.

Which law applies

These terms and any project agreement made under them are governed by the laws of the Commonwealth of Virginia, where the studio operates, without regard to conflict-of-law rules. If you are a consumer resident in another state, this does not deprive you of any protection your own state's law gives you that cannot be waived by agreement — we are naming a default, not trying to escape your local consumer law.

If any part of these terms is found unenforceable, the rest continues to apply.

Contact

Questions: hello@growmywebsite.com or (571) 676-6578 (text only — we don’t take calls).

These terms are written to be read, not to be impressive, and they are not legal advice. If something here matters to your decision, ask us about it — we would rather answer the question than have you agree to something you were unsure of.