Not every project is the right project— and that’s okay.
We’d rather tell you honestly when a project isn’t a fit than promise something we can’t deliver properly.
Tesla Wrapper carefully reviews projects before accepting work. We reserve the right, where permitted by applicable law, to decline or discontinue a project based on legitimate business, operational, safety, technical, scheduling, property, geographic, financial, legal, compliance, capacity, or other applicable considerations.
Examples may include:
- Project outside our service capabilities
- Unsafe working conditions
- Vehicle or surface condition unsuitable for the requested work
- Inadequate installation environment
- Inability to meet a requested schedule
- Geographic or travel limitations
- Lack of qualified personnel
- A required professional or vendor being unavailable
- A required license, permit, insurance, certification, or authorization being unavailable
- Project outside our approved scope
- Property access restrictions
- Material availability limitations
- Refusal to provide information reasonably necessary to evaluate or perform the project
- Payment or agreement requirements not being satisfied
- Misrepresentation of project information
- Repeated unreasonable schedule changes
- Threatening, abusive, harassing, or unsafe conduct
- Fraudulent or suspicious activity
- Conflict with Tesla Wrapper policies or contractual requirements
- Legal or regulatory concerns
- Capacity limitations
- Other legitimate business considerations
We may also determine that a requested project is better handled by another qualified provider, and we’ll say so.
Submitting an inquiry, requesting a quote, receiving a quote, creating an account, or communicating with Tesla Wrapper does not guarantee that we will accept the project.
No unlawful discrimination
Tesla Wrapper does not use this policy as a basis for unlawful discrimination. Decisions are made on legitimate business grounds — capability, safety, scheduling, site conditions, compliance, capacity and scope.
How a project is reviewed
- Inquiry received — We read every inquiry.
- Under review — We look at scope, site conditions, schedule, and whether we have the right people and materials.
- Accept, ask, refer, or decline — We either take it on, come back with questions, point you to someone better suited, or tell you honestly that it isn’t a fit.
- Quote and agreement — Accepted projects move to a quote and agreement, then to a scheduled installation date.
If you have already paid a deposit
A booking deposit holds a place in the schedule. It is not an acceptance of the project — we still review every project, and that review can result in a decline.
If you have paid a booking deposit and we then decline your project, your deposit is returned in full. You should not be out of pocket because we decided we could not deliver the work properly.
This page summarizes how we review projects, in plain language. The terms that apply to your specific project are the ones confirmed with you in writing, and where a legal obligation differs by state, the law of your state applies over anything written here.